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Bigbikes.at

FAQs

Please read our FAQs page to find out more.

Are the e-bikes difficult to assemble?

Not at all! Our e-bikes arrive 80% pre-assembled and most customers can finish setup in less than an hour using basic tools (included). We will be happy to virtually connect with you and help assemble your new e-bike.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard.

You can also check out using Paypal, Apple Pay or Google Pay.

Looking to pay in installments? We offer financing payments using Klarna, so you can spread out your payments.

How long does the shipping usually take?

We offer fast and reliable shipping for all our e-bike orders(FedEx/DPD).

Once your order is confirmed you can expect a tracking number within two business days.

Shipping to the countries we currently support takes 2 to 10 business days, depending on your location. 

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