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Bigbikes.at

Questions We Hear The Most

Ready, Set, Know.

Please read our FAQs page to find out more.

Are the e-bikes difficult to assemble?

Not at all! Our e-bikes arrive 80% pre-assembled and most customers can finish setup in less than an hour using basic tools (included). We will be happy to virtually connect with you and help assemble your new e-bike.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard.

You can also check out using Paypal, Apple Pay or Google Pay.

Looking to pay in installments? We offer financing payments using Klarna, so you can spread out your payments.

Are the e-bikes difficult to assemble?

Not at all! Our e-bikes arrive 80% pre-assembled and most customers can finish setup in less than an hour using basic tools (included). We will be happy to virtually connect with you and help assemble your new e-bike.

I can’t find my country listed on the checkout page.

We currently offer direct support for most European countries, along with select international orders from the EU, EEA, and the UK. If your country isn’t listed, please feel free to reach out to us with your request.

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